National Conference on Guardianship

October 22 – 25, 2022
Westin Galleria Dallas
Dallas, TX

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Investigators: Sold Out
Continuing Education

Deep in the Heart of Guardianship

Welcome to the National Guardianship Association’s 2022 National Confer-ence on Guardianship. As you’ve come to expect from NGA, this year’s pro-gram features outstanding presentations that will appeal to professional and family guardians, public and private guardians, and participants at every level of experience. New this year is a separate program that has been developed for guardianship investigators, auditors, and other professionals who monitor and investigate guardianship.

This conference is being offered in-person. NGA will adhere to any federal, state, or local guidelines related to the status of the pandemic at the time of the event.

4:00pm – 5:30pm  State Affiliates Meeting
5:30pm – 6:30pm  Welcome Reception
Greet old friends and make new connections as participants gather to kick off this year’s event!
7:00am – 5:30pm  Registration Area Open
7:00am – 7:45am  Breakfast
7:00am – 7:45am  New Member Breakfast
8:05am – 8:15am  Welcome and Opening Remarks Carleton Coleman, 2022 Conference Chair
8:15am – 9:45am 
  • Judges’ Panel
  • Judge DaNeeka Varner Cotton | Circuit Court for Prince George’s County, MD
  • Judge Milton Mack (ret.) | Michigan State Court Administrative Office
  • Judge Brenda Hull Thompson | The Probate Court of Dallas, Texas
  • Judge Egan Walker | Second Judicial District Court, State of Nevada
  • Moderated by Terry Hammond | Texas Guardianship Association

In this session, a panel of probate judges from Texas, Maryland, Michigan, and Nevada will discuss the challenges facing the probate courts today, the opportunities to improve guardianship practice locally and nationally, and best practices guardians and attorneys can use to support their clients. The discussion will include questions from the audience, and questions from our moderator to extract insight into the workings of a probate court.

9:45am – 10:15am  Break with Exhibitors
10:15am – 11:30am  Concurrent Breakout Sessions
  • From Protection to Autonomy: Changing the Trajectory of Adult Guardianship
  • Teresa Parks, MSW, NCG | Illinois Guardianship and Advocacy Commission
  • Dr. Mary L. Milano | Illinois Guardianship and Advocacy Commission

This presentation examines the intentional cultural shift within a governmental agency, leading to a multi-year pathway of change related to recognizing the autonomy of persons for whom the state has historically served in a more paternalistic fashion through guardianship. The presentation examines both internal and external pursuits to recognize and facilitate the autonomy of persons with disabilities, including those under guardianship. Finally, the presentation will share potential pathways toward continued change and development and how the values represented can survive political change.

  • Abuse, Neglect and Exploitation: Identification, Prevention, and Getting Help for Your Client
  • Joyce McHugh, CM, CCM, BSW, MSW | Advocate Care Services

Abuse, neglect, and exploitation are significant issues for at-risk persons. Identifying the signs can be challenging – are bruises always abuse? If your client gives their caregiver extra money, is that exploitation? What constitutes neglect and what about self-neglect? Are these issues preventable? Do any of them present an ethical dilemma for the social worker or guardian? If a family member is abusing them, does that mean they can never see them again? This session will take an in-depth look at these issues and out-line prevention strategies. Using a case study, interactive discussion, and handouts, we will cover identification of abuse, neglect, and exploitation, how to get help for a client, advocacy through a legal process, and prevention. Expect a lively and comprehensive session!

  • Updates to Standards of Practice
  • Julia R. Nack, M.Ed., NMG Emeritus | Consultant
  • Gregory W. MacKenzie, JD | Hurley Toevs Styles Hamblin & Panter, PA
  • Anthony Palmieri | President, National Guardianship Association
  • Paul Stengle | The Arc Alliance
  • Sally Balch Hurme, JD | Sally Balch Hurme LLC

This is your chance to discuss the proposed changes to the NGA Standards of Practice. In light of the recommendations of the 4th National Guardianship Summit, and the advances in practices reflected in the new Uniform Guardianship, Conservatorship, and Other Protective Arrangements Act (UGCOPAA), the NGA board recognized some updating of the Standards was due. A task force has been meeting for the past year to take a thorough look at the Standards of Practice, which were last revised in 2013. Members of the task force will lead a discussion about the board-recommended changes. The membership will vote on whether to accept the new Standards at Monday’s business meeting.

11:30am – 12:15pm  Networking Lunch
12:15pm – 12:45pm  Dessert with Exhibitors
12:45pm – 2:00pm  Concurrent Breakout Sessions
  • Innovation Within the VA: A Program Dedicated to Legal Guardianship
  • Lara VandenBergh, LCSW | Department of Veteran’s Affairs

Learn about the innovative steps the Eastern Colorado VA has taken to address the aging Veteran population when it comes to decision-making and guardianship acquisition. Hear about the challenges, successes, and future goals of this program. After attending this presentation, participants will be able to bring ideas and creative solutions back to their agencies or communities to implement when faced with similar challenges related to legal guardianship.

  • Disarming Anger
  • Ronna Caras | Center for Guardianship Excellence

Anger, in all its forms, presents emotional and tactical challenges to guardians. For many, the stakes are high and patience is short. This work-shop teaches professional strategies for engaging with clients, providers, and families before anger explodes. It presents best practices for calming and disarming so that rational solutions can be discussed.

  • Ethical Implications of Guardian Self-Dealing
  • Judge Egan Walker | Second Judicial District Court, State of Nevada
  • Tracey Bowles, M.A., MFT, NCG, CPM | Washoe County Public Guardian

This presentation will explore the ethical pitfalls of guardian self-dealing through case studies and utilization of practical tools for the guardian. The judicial perspective includes how statutes and regulations may help protect the person under guardianship, and suggest ways participants can advocate for court involvement and oversight.

2:00pm – 2:30pm  Break with Exhibitors
2:30pm – 3:45pm  Concurrent Breakout Sessions
  • Elder Justice Innovation Across the Nation
  • Elizabeth A. Moran, JD | ABA Commission on Law and Aging
  • Lisa Wawrzonek, MS | Alaska Court System
  • Nisa C. Subasinghe, Esq. | Maryland Judiciary – Administrative Office of the Courts
  • Evelyn J. Patsos, Esq. | Massachusetts Probate & Family Court
  • Jamie Majerus, CPA, CIA, CFE | Minnesota Judicial Branch
  • Kathleen McCloskey MA, LPM | Nevada Supreme Court
  • Deena Schwartz, Esq. | Project Guardianship
  • Jeffrey Petty | Oregon Judicial Department

In late 2021, ACL awarded the highest courts of seven states with two-year Elder Justice Innovation Grants. Grantee panelists will discuss the fairness, effectiveness, timeliness, safety, integrity, and accessibility of adult guardianship/conservatorship proceedings, and development of innovations for improvement.

  • Protecting the SNT Trustee From Litigation
  • Jeremy Lau, CFA®, CFP® | Prudent Investors

The SNT Trustee has a fiduciary obligation towards the SNT beneficiary, which represents the highest duty one can owe another under the law. The presenter will discuss the various ways in which an SNT Trustee should protect themselves from potential liability e.g, written procedures or sufficient insurance. He will also discuss common SNT Trustee duties that trigger potential liability such as poor investments, bad recordkeeping, loss of public benefits, and fights over distributions, among other similar issues. Finally, he will discuss what the SNT Trustee can expect if litigation is unavoidable.

  • Starting a Non-Profit Community Guardianship Program: A Case Study
  • Kent Davis, MPH, NCG | Volunteer Guardianship One on One
  • Robert Shanahan, Esq. | Volunteer Guardianship One on One

Volunteer Guardianship One on One pioneered community guardianship in New Jersey. The presenters will describe the concept of community guardianship, how the agency works with public agencies, and share outcomes for stakeholders interested in creating a similar program in their communities.

3:45pm – 4:15pm  Break with Exhibitors
4:15pm – 5:30pm  Concurrent Breakout Sessions
  • Working with High Conflict Families: Multidisciplinary Exploration of Effective Management Techniques
  • Judge Egan Walker | Second Judicial District Court, State of Nevada
  • Tracey Bowles, M.A., MFT, NCG, CPM | Washoe County Public Guardian

This presentation will explore high-conflict family dynamics and their impact on guardianship. Following a case study, the presenters will explore successful opportunities for intervention at the attorney client level, from the bench, and from the guardian’s perspective.

  • A New Mexico Statewide Training Program in Ethics and Skill Development for Guardians: A Multidisciplinary Model
  • Susan Bennett | CNM Ethics in Guardianship Program
  • Susan Stuart, BUS, CMC, NMG | Decisions in Care, LLC

Seven professionals saw the need for in-depth ethics training and skill development for new and practicing guardians in New Mexico. Their cooperative efforts produced a training program including ethics, law, cultural diversity, intellectual disabilities, medical and behavioral health, advance directives, decisional capacity, biomedical ethics, sexuality and spirituality, fiduciary responsibilities, and tools for challenging situations. The presenters will share the program development and implementation, discuss how it has been received, and suggest ways to adapt this process for your state or local program.

  • Establishing a Decision Framework for Making Difficult Decisions
  • Daniel Cutter, CRPC® | Merrill – The Special Needs Team
  • Dion Hobbs | Merrill – The Special Needs Team
  • Douglas Quint, CEPA®, CPFA® | Merrill – The Special Needs Team

Establishing a decision framework will help you choose the best outcome to help your client live his/her best life while protecting your practice in the process. The panelists will illustrate how to use financial planning to make difficult decisions for your clients. In a litigious society, it is imperative to follow a consistent, repeatable process for making decisions for your clients. The presenters will show you how long the money lasts and how following this process protects you from liability.

5:30pm – 7:30pm  Reception with Exhibitors and Live Auction
Spend a fun evening with your fellow participants, visit with exhibitors who are available to answer your questions about
their products and services, and enjoy some great food! A highlight of this event is the live auction of donated items; the
proceeds benefit scholarships for public and family guardians.
7:45am – 5:00pm  Registration Area Open
8:00am – 9:00am  Breakfast
8:40am – 8:50am  Daily Opening Remarks
Carleton Coleman, Conference Chair
9:15am – 10:30am  Concurrent Breakout Sessions
  • Show Me the Money! Creative Opportunities and Strategies for Funding Guardianship Programs and Clients
  • Erica C. R. Costello, JD, NCG | ABA Commission on Law and Aging
  • Rebecca M. Pryor, MSM, NCG | Creative Approaches, LTD/WINGS In Adult Guardianship State Task Force
  • LaVonne Jarrett, BS, MSM, NCG | Franciscan Health VASIA

This interactive session will provide information and strategies for family, public, and professional guardians about ways to creatively increase their in-kind and cash budgets. Employing NGA Standards, attendees will learn how to incorporate diversity, equity, and inclusion into funding strategies.

  • Knowing Your Place: How to Talk About Social Identity
  • Joanne Tompkins, PhD | The Center for Guardianship Excellence

Characteristics like gender, race, age, and abilities influence interactions, opportunities, and outcomes for individuals under guardianship. Is someone included or excluded? Advantaged or disadvantaged? This session discusses how intersecting social identities shape perceptions, experiences, and relationships, particularly guardianship relationships, and provides strategies for discussing sensitive topics.

  • Blended and Complex Families, Joint and Separate Property, Divorce, and Guardianship
  • Bridget L. Mullins, Esq. | Pregenzer Baysinger Wideman & Sale, P.C.
  • Laurie Hedrich, Esq. | Hedrich Law, P.A.

The presenters will explore guardianship cases in the context of complex family dynamics including joint and separate property, divorce, blended families, and family conflict. The presenters will use case studies to examine the dos and don’ts of addressing these issues in court.

10:30am – 11:00am  Break with Exhibitors
11:00am – 12:15pm  Concurrent Breakout Sessions
  • Discovering a Person’s Goals, Needs and Preferences: Lessons from Peacemaking
  • Harvie Leonard (Lennie) Burke, NMG | Specialty Guardian Services

Guardians are directed to give first priority to a person’s needs, goals and preferences in their decision making. They are directed to gather that information, but not told how to do that. The presenter will review strategies, tactics, and obstacles to communication based on his experience as a professional mediator and peacemaker.

  • Case Presentation: When a Client Kills Someone
  • Joyce McHugh, CM, CCM, BSW, MSW | Advocate Care Services

This is a case study presentation of a client who shot and killed someone, and the legal process and guardian’s role from incident to resolution. The ethical challenges and considerations presented when protecting the rights of a client who has killed someone will be discussed.

  • Business Succession Planning that Meets the Ethical Continuity of Care Standard
  • Frank R. Acuña | Acuña ❖ Regli, LLP

Fiduciary ethics require that a fiduciary plan for their own incapacity, death, or retirement to provide for their clients’ “continuity of care.” However, the courts and the legislature have failed legal options or guidance for fiduciaries to create such plans or to use business organizations available to other professions. This course will examine current laws and typical succession plans, evaluating whether they comply with current law and fulfill the duty of continuous care. Several business structures which are available will be explained, as will language that should be considered in every trust, retainer letter, or court appointment of a licensed professional fiduciary. This is one of the most hotly debated topics in fiduciary practice. Be ready for a lively discussion!

12:15pm – 1:45pm  Lunch and Annual Meeting
1:45pm – 2:00pm  Break with Exhibitors
2:00pm – 3:15pm  Concurrent Breakout Sessions
  • Supported Decision-Making in Guardianship: How Guardians Can Use Supported Decision-Making Principles to Benefit Individuals Under Guardianship
  • Kristen Henry | Advocacy & Protective Services, Inc.
  • Jill Couch | Advocacy & Protective Services, Inc.
  • Josh Young | Ohio Network for Innovation
  • Eric Bell | Advocacy & Protective Services, Inc.

Guardianship provides important legal authority but does not solve or prevent every problem. In this session, participants will learn when and how to use supported decision-making (SDM) principles and practices to help protect the person and promote greater independence.

  • How to Decide Whether to Invest a Client’s Funds or Leave in Cash
  • Darryl J. Lynch, AIF® | The Lynch Group, Oppenheimer & Co. Inc.
  • Peter C. Palumbo, AIF® | Oppenheimer & Co. Inc.

This presentation will provide tools that can be used in your everyday practice to make objective decisions and document your process. These tools will allow you to reduce your risk and liability as a fiduciary. By working through concrete examples, you will learn how to measure risk tolerance, decide whether to invest client funds, and determine appropriate asset allocations and investment strategy.

  • Why and How of Certification
  • Sally Balch Hurme, JD | Sally Balch Hurme LLC
  • Julia R. Nack, M.Ed., NMG Emeritus | Consultant

For 25 years the Center for Guardianship Certification has been certifying guardians who have demonstrated that they can apply the NGA Ethical Principals and Standards of Practice. If you are not already a National Certified Guardian, you should be. Find out why you should, what it takes to become an NCG, and how you go about it. If you are already an NCG, it’s time you took the next step to be a National Master Guardian. Find out why you should, what it takes to become an NMG, and how you go about it.

3:15pm – 3:45pm  Break with Exhibitors
3:45pm – 5:00pm  Concurrent Breakout Sessions
  • Guardianship Court Improvement: Effectuating Improved Processes and Outcomes in U.S. Guardianship Systems
  • Elizabeth A. Moran, JD | ABA Commission on Law and Aging
  • Benjamin Orzeske, JD | Uniform Law Commission
  • DeAnza Valencia, MS, JD | AARP

Panelists from AARP, ABA, and ULC will discuss the GCIP, UGCOPPA, and recent guardianship reform efforts. These efforts are effectuating improved data collection, oversight and accountability, avoidance of unnecessary or overbroad guardianship, enhanced collaboration among courts, agencies, and organizations impacting adults subject to guardianship.

  • When All You Have Is a Hammer: The Misuse of Adult Guardianship to Fill Gaps in Other Systems
  • Jennifer Donovan, JD | Iowa Department on Aging – Office of Public Guardian

When all you have is a hammer, everything looks like a nail. As the toolbox of available decisionmaking supports expands, it is important to consider which tools are most appropriate for situations that have traditionally been addressed with the “hammer” of guardianship. This presentation will explore the use and misuse of guardianship – especially public guardianship – to address various situations.

  • Ethics Jeopardy!
  • Frank R. Acuña | Acuña ❖ Regli, LLP

Presenting ethics in a fast moving, informative format. Questions and answers are taken from various state and federal laws, codes of ethics, and reported cases throughout the United States of America. Cues and responses will be given, followed by a short explanation of the ethical issue raised and its resolution. The source of the resolution will be given to allow participants to study in greater detail.

5:00pm  Open Evening to Enjoy Dallas
7:00am – 11:30am  Registration Area Open
7:00am – 8:00am  Breakfast
8:05am – 8:15am  Daily Opening Remarks Carleton Coleman, Conference Chair
8:15am – 9:45am 
  • What Courts Are (or Are Not) Doing to Improve Data Collection
  • Sally Balch Hurme, JD | Sally Balch Hurme LLC
  • Erica Wood, JD | Elder Law Advocate
  • Pamela B. Teaster, PhD, MA, MS | Center for Gerontology, Virginia Tech
  • E. Carlisle Shealy, PhD | Center for Gerontology, Virginia Tech
  • Diane Robinson, PhD | National Center for State Courts

For too long the lack of good data has hampered our understanding of how the guardianship system actually works. Anecdotal stories of abuse have harmed all those stakeholders–courts, guardians and policy makers–who strive to best serve the most vulnerable of our citizens. Researchers through a contract with the National Institute of Justice of the U.S. Department of Justice have delved into the thicket of discerning current adult guardianship data capabilities and what that data might reveal of any guardian abuses. They report on their findings and the opportunities they identified that will advance our understanding of data collection and guardianship oversight.

9:45am – 10:00am Break
10:00am – 11:30am
  • Serious Mental Illness: A Collaborative Approach
  • Judge Milton Mack (ret.) | Michigan State Court Administrative Office
  • Janet M. Thompson | Boone County Missouri Commission
  • Karen Digh Allen, Esq., NCG | Callaway County, Missouri
  • Amanda Huffman | Morgan County Public Administrator

This presentation will focus on the use of a collaborative approach to address the lack of adequate resources and funding to meet the needs of persons with a serious mental illness. The panel will present a historical perspective on these issues along with relevant facts of the brokenness of the current system that fails to provide timely and appropriate services and support to persons with a serious mental illness. The panel will present information about the work of the National Judicial Task Force to Examine State Courts’ Response to Mental Illness and about collaborative efforts nationwide to improve services, early intervention treatment, and available resources for individuals with serious mental illness.

11:30am  Final Remarks, Conference Concludes
7:00am – 5:00pm  Registration Area Open
8:15am – 11:30am 
  • Starting, Growing, and Maintaining a Guardianship Business
  • Erin Droll, BA, NCG | Corridor Care Management
  • April Vlaanderen, MA, NCG | Corridor Care Management

The presenters will discuss how they have responded to challenges as their practice has grown from incorporation as a small business partnership to a mid-size LLC with public and private contracts. Topics will include incorporation, case vetting, case transition, contract considerations, and discussion of day-to-day processes. The presenters will share how they stay HIPPA compliant, as well as offer information about how they use technology to increase efficiency and stay compliant. Finally, they will discuss building a network of professional colleagues and referral sources and explain which tasks they have decided to handle in-house vs. tasks that can be outsourced.

8:15am – 11:30pm
12:45pm – 4:00pm
  • Legal and Legislative Review, Part 1
  • Legal and Legislative Review, Part 2
  • Steven D. Fields, JD | Tarrant County Probate Court Two
  • Terry W. Hammond, JD, NCG | Texas Guardianship Association
  • Sally Balch Hurme, JD | Sally Balch Hurme LLC
  • Gregory W. MacKenzie, JD | Hurley Toevs Styles Hamblin & Panter, PA
  • Elizabeth A. Moran, JD | ABA Commission on Law and Aging
  • Ira Salzman, JD | Retired

A panel of legal guardianship experts will summarize the major reported court decisions
and legislation in the United States during the past year that concern guardianship issues
relevant to both professional and family guardians and the attorneys who represent

12:45pm – 4:00pm
  • Diverting the Healthcare-to-Guardianship Pipeline: A Person-Centered Approach
  • Nisa C. Subasinghe, Esq. | Maryland Judiciary – Admin. Office of the Courts
  • Judge DaNeeka Varner Cotton | Circuit Court for Prince George’s County, MD
  • Diane Robinson, PhD |National Center for State Courts
  • Megan A. Rusciano, Esq. | Disability Rights Maryland
  • Erica C. R. Costello, JD, NCG | ABA Commission on Law and Aging

Healthcare facilities routinely file guardianships to discharge patients with diminished
capacity or qualify them for medical assistance. This session will examine this pipeline’s
scale, its decision-makers, and different approaches for diverting people away from
guardianship and to less restrictive options.

SOLD OUT for 2022.

Watch NGA’s website for announcements of future programs.


NGA is proud to announce a pilot certificate program that will build upon your expertise with guardianship oversight and accountability standards. This is specialized training for guardianship and conservatorship investigators, auditors, monitors, and reviewers with any local, state or federal role. This four-day event will be held concurrent with the National Conference on Guardianship in Dallas, TX on October 22-25, 2022.

Participants will:

  • Learn the steps for investigating, documenting, and reporting guardianship complaints
  • Identify common and uncommon red flags that warrant a deeper assessment
  • Practice interview skills for uncovering the truth
  • Review best practices for auditing and accounting
  • Apply NGA Ethical Principles to case studies to determine appropriate resolutions
  • Leave with more than 20 CEUs

Class size is limited, so participants should register early. The eligibility requirements to participate with this specialized training, including experience, education, and supervisory approval, are waived for the 2022 certificate program. The number of CEUs is tentative depending on a granting agency’s final approval.

The event schedule will mirror the schedule outlined for the National Conference on Guardianship, and participants will have access to the same meals, breaks, activities, and receptions as conference attendees. This program schedule includes full days of programming on Saturday, Sunday, and Mon-day, and a half day or programming on Tuesday. Please see Registration page for fee details.

Access the speaker bios, learning objectives, and more. 


Registration is now closed

Overflow Hotels
The following two hotels offer overflow room blocks. Click here to see them on a map.

  • Le Méridien Dallas by the Galleria
    • $199 per night + tax
    • Reservations must be received on or before 5:00 pm Friday, October 7, 2022.
    • Reservation link
  • AC Hotel Dallas by the Galleria 
    • $189 per night + tax
    • Reservations must be received on or before Wednesday, October 5, 2022.
    • Reservation link
  • Sheraton Dallas Hotel by the Galleria 
    • $159 per night + tax
    • Reservations must be received on or before Monday, September 19, 2022.
    • Reservation link

Westin Galleria Dallas
13340 Dallas Parkway | Dallas, Texas

Hotel Website | Book Online

Experience the best at The Westin Galleria Dallas. Find name-brand shopping at the Galleria Mall, located within convenient walking distance of the hotel. Both Dallas-Fort Worth International Airport and Dallas Love Field are short drives away. Stay on track in the 24-hour fitness center, featuring the latest cardio machines and free weights or take a dip in the outdoor pool. Luxury suites offer signature Westin Heavenly Beds®, engineered for the deepest, most restful sleep. Stay connected with social media, stream the latest movie using high-speed Wi-Fi or enjoy a wide selection of channels on your room’s flat-screen TV. Invigorate your senses with our line of bath amenities, which give you the energy you need for your day in Dallas.

For reservations, visit the reservation website
call the Marriott’s reservations line at 888-236-2427.
You must identify yourself as part of NGA’s 2022 conference to obtain the group rate.
It is important that you indicate any special rooming needs or arrangements at the time of this call.
Group Room Rate (rate does not include taxes):  $199.00 per night 

NGA cannot guarantee room availability. The discounted group rate concludes on Wednesday, September 28. Rooms will be available at the discounted rate until that date, or until the block is filled, whichever comes first. Please be aware that the NGA room block usually fills well before the deadline. At that point, you are competing with other guests for rooms. Requests for reservations after September 28 will be accepted by the hotel on a space and rate availability basis. For those making reservations prior to the deadline, rooms may also be available at the group rate on the three days prior to and the three days after the actual conference to accommodate vacation planning. 

Airport Information: The Westin is located 16.1 miles from Dallas Fort Worth International Airport (DFW) and 18.0 miles from Dallas Love Field (DAL). The hotel does not offer a shuttle service. 


NGA’s conference is approved for guardianship continuing education credits by the Center for Guardianship Certification (CGC) and any state that accepts CGC’s approval. 

  • The main program holds a potential of 14.50 credit hours.
  • A full day of conference intensives adds another potential 6.0 hours.

Due to accrediting body approval processes, the specific number and type of credits accepted will not be defined until October. Keep in mind that not all hours will be deemed acceptable for all types of credit. Questions about continuing education credits can be sent to Kelly Dolan at or by calling NGA at 877-326-5992, ext. 2. 

Proof of Attendance 

NGA moderators and presenters will announce three codes during each session: one at the beginning of the session, another in the middle, and another near the end of the session. Codes MUST be submitted online to receive proof of attendance; should you miss one of the codes, you may record the time you entered or exited the room. Moderators, staff, and other attendees are unable to repeat these codes, as this is a requirement to verify attendance for continuing education credit; falsifying information can result in loss of education hours for all attendees. NGA strongly advises that all attendees submit attendance verification forms to document your participation should you need record of it in the future. 

Verified Certificate of Attendance 

The conference registration includes a verified certificate for every attendee who submits the proof of attendance codes online. This certificate can be submitted as proof of attendance to areas of education where NGA did not seek pre-approval. 

State-Specific Guardianship Credits 

NGA also applies to CE Broker (Florida Public Guardian Office) and Professional Guardian Certification Board of Washington State. Certificate fees apply to receive Guardianship CEUs for Florida and Washington. 

Continuing Legal Education Credits 

NGA has applied to offer Continuing Legal Education credit in Texas. Certificate fees apply to receive a legal certificate. Individuals outside of Texas seeking legal credits should contact their state boards prior to the conference to see if their state accepts Texas approval prior to purchase of the legal certificate. 

Social Work Credits 

NGA applies for social work credits with NASW. Verify that your state accepts the NASW approval. NGA is only able to offer CEUs through NASW for attendance at the live event. Certificate fees apply to receive a social work certificate. 

Issuing of Certificates 

To issue your certificate in a timely manner, NGA must receive your attendance code verification form promptly. Individuals submitting verification codes on or before November 4 will receive certificates by December 16. If proof of attendance code submissions are received after November 4, a late fee of $25 will be charged. Certificates can be downloaded online.